AI operator settings
Settings of the AI operator Nigina: the Knowledge base section with a test chat alongside.
Architecture and functionality: AI operator settings
Settings of the AI operator Nigina: the Knowledge base section with a test chat alongside.
1. Settings sections
The left menu leads to the profile, behaviour, knowledge base and automation. The knowledge base has About the company, Files and Q&A tabs with four ready answers, and a separate button turns on web search. The knowledge base is shared by all AI operators and the AI assistant's suggestions.
2. About the company
The card lists the name "Somon Market — an online store in Dushanbe", a phone number, Telegram, a pickup address and opening hours. The description covers same-day delivery in Dushanbe for 15 somoni or free from 500 somoni, delivery to Khujand, Bokhtar and Kulob in 2–3 days, payment by Korti Milli or Visa card, via Alif Mobi, DC Next or QR, instalments through Alif Salom, and the warranty. A "Fill in from the website" button helps collect these details from the company website.
3. Test chat
The right panel lets the user write a message as a client and see how the AI replies. Clients do not see this conversation.