AI operator
The AI operator page: answers clients on the website and in Telegram within seconds.
Architecture and functionality: AI operator
The AI operator page: answers clients on the website and in Telegram within seconds.
1. Sample dialogue
Asked about delivery to Khujand, the AI operator gives the price, timing and payment via SmartPay or Alif. When the client wants a wholesale contract, the conversation goes to an operator with a short summary and tags.
2. Knowledge base
The knowledge base is built from the website in 2 minutes and extended with PDF, Word and Excel documents and ready answers. If no answer is found, the AI searches trusted websites and learns from operators' replies.
3. CRM work
The AI operator does not spend replies on spam or nonsense and tags the client after the conversation. Phone numbers and emails found in the chat are added to the client card.